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Be able to create a report from a customisable template
I have to spend around 3 days per month creating support reports which I manually have to do as the reports in Bugtrack aren't suitable. I have many filters (apx 200)set up for each of my clients to give me the stats I need but I need to read these, type them into a template and if the time period is for a year or a quarter I have to manually edit each filter I have. I've attached my sample tempate but it would be excellent if Bugtrack could create a template report like I have attached and we can specify whether it's for the last month, quarter or year and automatically press a button to generate the report.

I will also attach a screenshot of the typical filters I have set up in Bugtrack - due to only being able to add one attachment I can't add the screenshot of the filters I have set up.
Service Performance Report Template.xls
ID
220
Category
User Interface
  Stats & Reports
Author
Caroline Berrie
Date Created
10/21/2008 9:28:55 AM
Date Updated
4/7/2010 4:15:56 AM
Status
New Idea
Score
30
Promoted By
Matthew HesseMiguel BerrozpeCaroline Berrie
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