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Limit "Close" action to role defined actions
Currently there are 3 groups of users who can "Close" a resolved record:
- Admin
- Users with a role that grants "Close" action
- Users who opened the record

I would like to propose to change that to only
- Admin
- Users with a role that grants "Close" action
- Users with a role that grants "Close self opened" action (for downward compatibility)

The reason for this is, that I would like to limit closing of records to our QA group only.
Currently I cannot prevent users from closing their self opened records after developers set it to "Resolved", thus it can happen that the issue is not checked by QA (and user didn't check either, just closed the records reflexively).
ID
321
Category
Configuration
Author
Heuer, Boris
Date Created
12/13/2011 3:34:50 AM
Date Updated
1/31/2012 8:04:01 AM
Status
New Idea
Score
100
Promoted By
Voskamp, MariusBorodin, AlexanderGeerken, Ralf
Meyer, FrankMüller, MarkusKlein-Heyl, Christian
Mirreza, MehrdadFrerking, BerndAdministrator
Heuer, Boris
Comments
Mirreza, Mehrdad 1/31/2012 8:04:01 AM
I agree with that idea, but I would rather make the second and third role also depending on projects. This way, someone can be the one who can test and close issues in project A, but for project B, he can not even allowed to close the bugs he has opened himself.
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