Miguel Berrozpe 1/3/2009 1:46:16 PM Although I already got some related replies from Evgen (from Bugtrack support), personally I promote the idea of a fundamental improvement in BugTrack's e-mail notification scheme on a "per-issue" ("per-bug") Dstribution Lst basis.
Per principle, it should be possible to assign a specific Distribution List to each bug or issue. This is the way most human organizations work (i.e. we all have managers, customers, staff departments, or otherwise stakeholders, who -rightfully- want to be informed of the progress of a specific issue or topic. And the worse of it, we are -rightfully- blamed, if they are not so informed).
To respect BugTrack's scheme of roles and accessibility or visibility to different users, every person in a bug's distribution list would of course only get the notifications as authorized by their position in BugTrack's "Role" scheme.
The BugTrack tech support clarified to me that Bugtrack allows users with "Subscribe" role authorization to INDIVIDUALLY subscribe or unsubscribe from notifications for any specific issue. However, this puts the burden of action on each and every end user to do so for each and every issue, which is non-practical. It should be more logical for the issue responsible to define a specific Distribution List, so that every stakeholder, according to his or her role, would be punctually and automatically informed of relevant progress. Making the notification extensive to specific PERSONS (in their role; but not for all users of a same, generic role) for each specific ISSUE.
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