Miguel Berrozpe 1/2/2009 11:55:15 AM
I also wish BugTrack would have some form of "reminder function", e.g. to program a notification mechanism that sends to each user, on a periodicity established by the administrator or by the user him/herself, a reminder e-mail summarizing their open items and due date?
If such function not available, I suggest simply adding a couple of parameters to the user preferences, with: periodicity of reminders (similar to Outlook recurrent meetings, e.g. daily, every monday, every 2 mondays, every 1st of the month, quarterly, never) and, based on these, the system would automatically just send to each user a "REMINDER - YOUR OPEN ITEMS" e-mail summary of the item titles, priorities, and due dates.
By the way, I'm not into software myself, but: wouldn't it be quite straightforward to achieve this through a Web Query and then an external script generating the automatic reminder e-mails? (1) First query the database of users of your project, then (2) for each user, query titles and priorities of his or her assigned items (as they would see in "My Stuff"), and then (3) generate, through an external script, an automatic notification e-mail parametrized as above described.
If anybody can get such an external script, it would be great to share it (I'll share it myself if I get one of our IT guys to put it together). As to the BugTrack developers, the suggestion still remains to incorporate it as a core function, which would alsoe require to add some related fields to the User Prefs of each user (especially for the user to set up his or her periodicity preferences).