Email Interface allows for creating and updating BUGtrack records by sending regular email.
The system identifies existing records by the unique number embedded into email subject or just creates a new one if the subject is new.
Email may also contain an attachment. Attachment will be automatically uploaded and integrated with a record.
BUGtrack system is keeping entire discussion thread together in one place, preserving original formatting, graphics and fonts.
This feature may be very useful to communicate with external team members or customers without even giving them access to BUGtrack.
Email interface may be also used by a customer support team for tracking customers’ requests.
Email Interface may be also used for beta-testing, similar to Custom form.
Ability to accept the original email HTML graphic format makes Email Interface really effective and spectacular: 
E-Mail interface setup is very easy. |
