| Allow to use prepared formulars for free text field | | We often use the free text field with predefined tags which is a Kind of template. It would be nice to have a possibility to fill this field automatically with the template Content, e.g. by checking a checkbox. Additional I have in mind to offer several different customizable templates which the user can create, edit or just select when he creates a ticket. | | Promoted By | Justin Willey | Hagn, Konrad | Breuer, Michael |
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